Sales Service
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Pre-sales connection

First time
Regardless of whether the customer inquires about the company’s products and other related information by telephone, fax, email or other means of contact, our professionals will provide detailed information and technical solutions for customer reference at the first time, and actively respond to customer needs;

Nearby inspection
According to the customer’s location, we can arrange for customers to inspect the use of our products nearby or introduce the product performance in other visual ways.

On-site assistance
Depending on the local situation, we can arrange technicians to go to the customer’s site to assist in checking and understanding the needs, propose appropriate product solutions and provide feasibility reports in a timely manner.
Our services

Timely response
Timely respond to customer’s on-site technical requirements or related specifications and dimensions, answer technical problems encountered by customers during the installation process at any time, and deliver the goods on time with quality, quantity and quantity guaranteed according to the contract requirements.

Smooth operation
After the sterilization equipment arrives safely at the destination, we will assign technicians (to the site) to guide the installation and commissioning, train operators, ensure the smooth operation of the equipment, and follow up the whole trial operation stage until the customer is satisfied.

Instant Replay
We promise to visit customers once a year to understand the room for improvement and new customer needs in the use of customers’ equipment and help customers solve problems in a timely manner.